Live Departures

Heathrow Terminal 5 has a real-time flight information system, which is displayed on various digital boards within the terminal. Additionally, flight status, including any delays or gate alterations, is available on the official Heathrow website. The official departures page provides details on departures for the current and following day. Archived flight information can also be accessed on the site for specific periods.

Facilities at Terminal 5

Premium Lounges
British Airways operates several lounges within Terminal 5, including:

  • Galleries Club Lounge: This lounge caters to Club World and Club Europe ticket holders. It has workspaces, dining facilities, and a designated area for children.
    • Location: South Terminal 5A.
    • Operational Hours: 5:00 am – 10:30 pm
  • Concorde Room: Available to First Class ticket holders, it provides private dining, a complete waiter service, and cabanas.
    • Location: South Terminal 5A.
    • Operational Hours: 5:00 am – 10:30 pm

Charging Facilities

Terminal 5 is equipped with Power Poles with USB and UK plug sockets available for public use.

Children’s Area

A play area named Stay & Play is designed for children aged 0-9.

  • Location: Proximity of Gate A7.
  • Operational Hours: 6:00 am – 9:00 pm

Quiet Zones

Designated Quiet Zones are established within Terminal 5 for passengers seeking a tranquil environment.

  • Location: Situated near lounges and selected gate areas.

Retail and Dining

Terminal 5 hosts a range of retail stores, from brands like Gucci to Harrods. Dining establishments range from fast-food chains to gourmet restaurants like Gordon Ramsay Plane Food.

  • Location: Distributed across pre and post-security areas.
  • Operational Hours: Typically 6:00 am – 9:00 pm, although specific times vary by establishment.

Art Gallery

The T5 Gallery features contemporary art exhibits that rotate periodically.

  • Location: Located adjacent to the luxury retail area.
  • Operational Hours: 7:00 am – 7:00 pm

Spa Services

Elemis Travel Spa provides a range of treatments, with some services complimentary for qualifying British Airways passengers.

  • Location: Positioned near the South Lounges in Terminal 5A.
  • Operational Hours: 6:00 am – 5:00 pm